At VIIA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines the information we collect, how we use it, and how we protect it.

Information We Collect

We collect the following information when you use the VIIA app:

Personal Information: This includes your name, email address, phone number, and other contact information.

Payment Information: If you choose to pay for your rides through the VIIA app, we will collect your payment information, including credit card number, expiration date, and billing address.

Trip Information: We collect information about your trips, including the starting and ending points of your journey, the time and date of your trip, and any other information you provide about the purpose of your trip.

Location Information: We collect your location information when you use the VIIA app to find a ride or offer a ride. We use this information to match you with other riders or drivers who are nearby.

Usage Information: We collect information about how you use the VIIA app, including which pages you visit, which buttons you click, and which features you use.


How We Use Your Information

We use your personal information to:

• Create and manage your VIIA account

• Process your payments for rides

• Match you with other riders or drivers

• Communicate with you about your rides and other VIIA services

• Provide customer support

We may also use your information to:

• Improve our services

• Conduct research and analysis

• Send you marketing communications about VIIA services and promotions

How We Protect Your Information

At VIIA, we take the security of your personal information seriously. We use a variety of technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

We use secure servers to store your personal information, and we use encryption to protect your payment information. We also restrict access to your personal information to those employees who need it to provide you with VIIA services.


Your Choices:

You can choose NOT to provide certain information to VIIA, but this may limit your ability to use some of our services.

You can also choose to opt-out of receiving marketing communications from VIIA at any time by following the instructions in the communications.

You can choose to delete your account at any time to remove yourself from our databases.

Updates to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services or applicable laws. If we make any material changes to this policy, we will notify you by email or through the VIIA app.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at privacy@viia.com.